Marseille Shore Excursions – Frequently Asked Questions
How do I book a Marseille shore excursion?
Simply choose your tour and contact us via our website form, WhatsApp, phone or email. Our team will quickly assist you with your booking.
Where do pickups happen at Marseille cruise port ?
We pick you up directly at the Marseille cruise terminal, usually outside on the designated vehicle parking area. Your driver will send you a photo of their exact location for easy identification, and you can also share your position or a picture to meet quickly and smoothly. This ensures a convenient, stress-free start to your experience.
Can tours be customized?
Yes, we offer fully tailored private tours based on your interests, schedule and cruise timing. You can combine multiple destinations such as Marseille & Cassis, Aix-en-Provence or other Provence highlights.
If you have specific requests — visiting wineries, meeting friends or family during your stop, or planning a unique experience — we adapt everything to your timing.
Your return to the cruise ship at the agreed time is always guaranteed, so you can explore with peace of mind.
What vehicles do you use?
We offer a range of comfortable vehicles including comfort sedans, SUVs, premium sedans and spacious vans.
Whether you are traveling as a couple, a family or a group, we arrange the appropriate number of vehicles to ensure everyone travels comfortably.
All our vehicles are air-conditioned and equipped with Wi-Fi, USB chargers and onboard amenities, ensuring a smooth and enjoyable ride throughout your journey.
Are guides included?
Our chauffeurs are knowledgeable but private guides can be arranged upon request.
What if my cruise is delayed?
We monitor your ship’s schedule and adjust pickup times to accommodate any delays.
Are entrance fees included (museums, attractions, etc.)?
No, our tours are designed around free-access locations and scenic highlights.
However, if you wish to include private experiences such as museums, licensed guides, wine tastings, restaurant reservations or special activities, simply let us know.
We will check availability, inform you of the pricing and organize everything for you.
Are pets allowed?
Are children allowed?
Yes, pets are welcome only if transported in a suitable carrier or travel bag to ensure safety and comfort for everyone.
Yes, of course. We can provide child seats or booster seats upon request. If you are traveling with multiple children, we will adapt accordingly. Please make sure to mention it when booking.
Are passengers with reduced mobility accepted?
Yes. We welcome passengers with reduced mobility. Some key locations offer easy access for drop-off and pickup, and we can provide a suitable vehicle adapted to your needs.
Please inform us in advance so we can organize the best experience for you.
How long are half-day and full-day shore excursions?
Half-day tours usually last between 4 and 4.5 hours, including transfer time.
Full-day tours typically last between 7 and 8 hours.
If you need a shorter or longer experience, we can fully adapt the duration to your preferences.
Do you offer transfers from the cruise port to the airport, train station or hotel?
Yes, absolutely. We provide private door-to-door transfers from Marseille cruise port to the airport, train station or your hotel. Simply send us a message and we will provide you with an all-inclusive price.
